What is Route Package Protection?
We’ve partnered with Route to provide you an affordable way to fully protect and insure your package in the event that your shipment is lost, stolen, or damaged/perished upon arrival. When you add Route Package Protection to your order, their team will reimburse you for or redeliver any items that may have been lost, stolen, or arrive in poor quality (including perished arrangements caused by shipping carrier delays). Customers who purchase Route Package Protection at checkout will receive the easiest and highest level of claim acceptance for those reasons mentioned above and the quickest service time to resolution.
All fees paid by the customer for Route Package Protection is paid on to Route directly. Farmgirl Flowers does not keep any portion of the payment made for this service or profit from the price of the Route Package Protection purchase in any way.
For more information about Route Package Protection, click here.
Related Questions
- What is Route Package Protection?
- Why should I purchase Route Package Protection and how does it work?
- How much time do I have to submit a claim to Route when I experience an issue with my shipment?
- What happens if I don’t purchase Route Package Protection but have a quality issue with an arrangement, a late delivery, or a lost or stolen package?
- How do you deliver?
- Where do you deliver?
- How can I track my shipment?
- I have special delivery instructions. Can I provide them to the shipping courier?
- Can I place an order for more than one arrangement and/or multiple recipients?
- Can I select a specific delivery date or delivery time for my order?
- What if the recipient isn’t home?
- I received an arrangement but don't know who it's from. Who's the sender?
- My arrangement is shipping from South America. How will the flowers survive the journey?
- HURRICANE MILTON UPDATE